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Google Reviews: Date Changed to Last Month when Review was left 3 years ago

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I had a review that was left erroneously for my company in 2014. After discussing the issue with Google, even though the review that was left was not even for my business, it had to stay, and my only option was to respond to the negative comment and move on. Which I did back in 2014.


My Problem is that now the date of the review has been updated to February of 2017! Now it looks like this dissatisfied customer, who was never a customer of my business in the first place, left this review last month instead of 3 years ago.


Screenshot of the issue at hand:



1 Expert replyverified_user

Google Reviews: Date Changed to Last Month when Review was left 3 years ago

Top Contributor
# 2
Top Contributor



I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.


If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.


If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.


Thank you for using Google My Business (GMB) to strengthen your online presence.


Kind Regards,



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