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Google Review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a wedding photography business and someone who was never my client, who appears to live out of state and who I do not know left a rating on My Business. How can I get that rating removed?

 

Thank you.

Re: Google Review

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Mark R

 

Have you already tried the steps here?

Flag and fix inappropriate reviews 

 

To flag a review for removal:

  1. Navigate to Google Maps.
  2. Search for your business using its name or address.
  3. Select your business from the search results.
  4. In the panel on the left, scroll to the “Review summary” section.
  5. Under the average rating, click [number of] reviews.
  6. Scroll to the review you’d like to flag and click the flag icon .
  7. Complete the form in the window that appears and click Submit.