Google Review Response
I have twice submitted a polite response to a negative (and actually untrue) review left for my company on Google. The review still shows up as not having had a reply. When I go back into MyBusiness it still prompts me to "view and reply". but when I write my response and click SUBMIT I get a pop up box telling me I have "Replied!".
Fed up with Google allowing people to write completely made up complaints that damage reputations of a perfectly decent business anyway. But at least when you could respond there was a balance. Now it seems we are not even allowed that. Fake review stands. Very frustrating.