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Google+ Page Incorrect Details

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am looking into a Google+ business page where the particulars such as the phone number and position title of an employee were listed incorrectly and I am wondering whether this could have been done maliciously by someone else. Is it possible for someone else to edit these particulars such as the phone number on a google+ business page? Or could it have been Google automatically filling these details in? Thank you in advance, I'm not very familiar with the workings of Google+

2 Expert replyverified_user

Re: Google+ Page Incorrect Details

Top Contributor
# 2
Top Contributor
Lachy, please provide the business details so we can investigate. If you know the URL if the Google+ Local page that would helpful for us to know as well.

Thanks
Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: Google+ Page Incorrect Details

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆
Hi Lachy,
The first thing I usually do when this happens to one of my listings is to do a google search on the phone number to see what other places that number may be listed on with the business. I've had situations where my Google Business Page phone number was changing and after fixing it a few times, I realized that the phone number it was changing to what was in the footer of the businesses website or a random number on another major directory site. It these situations, they were Google business profiles that had not been accessed in quite a while.

If you have access to the verified profile and cant find any other places Google may be pulling that information from, I would reach out to support. If you do find other places with the incorrect info is listed, I would correct it there first. If you do not have access to the page, you should claim the listing.

Re: Google+ Page Incorrect Details

Google Employee
# 4
Google Employee
Hi Lachy,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business