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Google My Business won't let me update my location

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dubnoff Wedding Photography

 

1485 Civic Ct #1330, Concord, CA 94520

 

925-686-4960

 

https://www.google.com/maps/place/Dubnoff+Wedding+Photography/@37.9722569,-122.0486997,15z/data=!4m5...

 

www.dubnoffphoto.com

 

Google wont let me access this account to change my address.    I set this up originally and now I get error messages when I try to login. This is what it looks like:   "We are sorry, but you do not have access to this service. Please log in to admin.google.com to enable services. Learn more"

2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Mike D
June

Google My Business won't let me update my location

Top Contributor
# 2
Top Contributor

@Mike D - are you logging into google.com/business? 

 

It looks like this is the owner e-mail - du…@gmail.com (is that the one you are using?)

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Google My Business won't let me update my location

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# 3
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That did it.  Thanks!!!

Google My Business won't let me update my location

Top Contributor
# 4
Top Contributor

Hey @Mike D & @Colan

 

I predict th listing in question wil likely suspended soon in case there isn't a kind of store front at th mentioned addreee.

 

Never mind my remark in case there is such office or store front where you serve your clients at th mentioned address.

But I am not sure a wedding photographer will have such office in a building as at 1485 Civic Ct #1330, Concord, CA 94520, USA

 

My guess is this address is kind of a post box address only and in case I'm right your listing violates Google Guidelines

 

BTW your website mentioned the address as contact address - but all the content of the website is more about a wedding business servicing clients in th Bay Area rather at the mentioned addrese. 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google My Business won't let me update my location

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
This issue has been resolved. This is not a Post Office box. This is an
executive suite where I meet my clients so I don't have to meet them at my
home. I have been at this address for over 10 years and I am in the
process of moving and was using the wrong login. A google person helped
me and now I can change the address once we have completed our move.