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Google My Business Phone Support

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

GMB has removed phone support as an option for help with verification issues. The team is notoriously inept via email communication... is phone support gone for good? 

3 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Michelle R
October 2016

Google My Business Phone Support

Top Contributor
# 2
Top Contributor

@Michelle R

they are working on it in order to reinstate the phone support.

Meanwhile try contacting GMB  support on twitter and facebook

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Michelle R
October 2016

Google My Business Phone Support

Top Contributor
# 2
Top Contributor

@Michelle R

they are working on it in order to reinstate the phone support.

Meanwhile try contacting GMB  support on twitter and facebook

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google My Business Phone Support

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for the update! Which Facebook page do you recommend reaching out to? They have multiple for different divisions... the general Google My Business or Google Small Business? Have you seen success with either one?

 

Re: Google My Business Phone Support

Top Contributor
# 4
Top Contributor

You can still send email to support also



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google My Business Phone Support

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

https://www.youtube.com/watch?v=eDpFStN07mw&feature=youtu.be

 

Agreat site to go viral with respect of potential browser operations, many listed.

tom gaudette 508 639 9069

Google My Business Phone Support

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I changed my business address on Google my business and got a postcard, completed the process and thought that I was done. I just received a call from Google and got put on hold and then I got disconnected. Before I got disconnected the message said this was your last chance to update the listing or your listing will be marked as permanently closed.

 

Somebody please tell me what to do!

Google My Business Phone Support

Top Contributor
# 7
Top Contributor

Hi Jim,

 

Can you please start your own thread with your business details.

This allows us to keep the forum organised and gives you the attention you need.

This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

Thank you.


Priya Chandra, Google My Business Top Contributor
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