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Google My Business Category Not Updating

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


I am trying to update the URL to my Web Page in the INFO section of GOOGLE MY BUSINESS from  to I make the change and it says "pending".  If I leave the page and return, my change is no longer there, but I see the following:


Updates from Google
This location has updated information from Google users or other sources. Review these published updates to make sure that they're accurate.
When I click  ACCEPT ALL UPDATES,  I see the following message:
"An error occurred while saving the location. That's all we know"
Does anyone know what the issue is?
Thanks in Advance,
Rich Davis
1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Richard D
August 2016

Re: Google My Business Category Not Updating

Top Contributor
# 2
Top Contributor
Please check out this help document as I recently have created an article to summarize my findings regarding similar cases:

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google My Business Category Not Updating

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you very much. I verified that my site did not have an SSL certificate and verified that another site with a certificate worked. Have to find a new provider, since the cost for SSL (and a non-shared IP address) was more than I wanted to spend :-(