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Google My Business Category Not Updating

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# 1
Visitor ✭ ✭ ✭

plus.google.com/+RichCatPhotographyBatavia

 

I am trying to update the URL to my Web Page in the INFO section of GOOGLE MY BUSINESS from richcatphotography.shootproof.com  to richcatphotography.com I make the change and it says "pending".  If I leave the page and return, my change is no longer there, but I see the following:

-------------------------------------------------------------------

Updates from Google
This location has updated information from Google users or other sources. Review these published updates to make sure that they're accurate.
 
 
ACCEPT ALL UPDATES
------------------------------------------------------------------
 
When I click  ACCEPT ALL UPDATES,  I see the following message:
 
"An error occurred while saving the location. That's all we know"
 
Does anyone know what the issue is?
 
Thanks in Advance,
Rich Davis
 
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1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Richard D
August 2016

Re: Google My Business Category Not Updating

Top Contributor
# 2
Top Contributor
Please check out this help document as I recently have created an article to summarize my findings regarding similar cases:
https://docs.google.com/document/d/12otVIWXu3fmZVk3W7PwfySBpg6HZpHtbWNKmvW0R_Ss/edit?usp=sharing

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Richard D
August 2016

Re: Google My Business Category Not Updating

Top Contributor
# 2
Top Contributor
Please check out this help document as I recently have created an article to summarize my findings regarding similar cases:
https://docs.google.com/document/d/12otVIWXu3fmZVk3W7PwfySBpg6HZpHtbWNKmvW0R_Ss/edit?usp=sharing

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google My Business Category Not Updating

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you very much. I verified that my site did not have an SSL certificate and verified that another site with a certificate worked. Have to find a new provider, since the cost for SSL (and a non-shared IP address) was more than I wanted to spend :-(