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Google My Business - Access Request Denial

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi to all! 

I recently joined the team at Holiday Inn Almaty (https://www.google.kz/maps/place/Holiday+Inn+Almaty/@43.2332619,76.9369745,17z/data=!3m1!4b1!4m5!3m4...) and my job responsibility involves monitoring and replying to social networks reviews of our guests. 

However, when I have requested access as communication manager to this property at Google My Business to reply on those comments we receive from Google; my request comes back rejected. It says to contact our regional manager, that has no idea of what actions to take in order to gain such access. 

Appreciate your help and support! 

Regards