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Google Merchant Center - Google Shopping

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Where do I go to have questions answered about Google Merchant Center  and adding products for Google Shopping?

Is there a direct line phone number for Google Merchant Center questions?

 

The Support number provided  1-866-246-6453 takes you to Google Adwords and there is no one there who can answer any questions about Google Merchant Center setup... how frustrating, supplying a phone number only to have the person tell you there is no direct support person to answer questions for the Google Merchant Center??? Why supply a phone number at all? 

 

I have a number of question? If someone could assist me that would be great! 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google Merchant Center - Google Shopping

Top Contributor
# 4
Top Contributor
the link https://www.en.advertisercommunity.com/t5/Google-Shopping-and-Merchant/bd-p/google-shopping is ok for your question.

but you are here at https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB

Do you see the difference between
blablabla/Google-My-Business/ct-p/GMB and
blablabla/Google-Shopping-and-Merchant/bd-p/google-shopping ?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Google Merchant Center - Google Shopping

Top Contributor
# 2
Top Contributor
go to https://support.google.com/merchants/?hl=en#topic=3404818 and there are top right two links:

"HELP FORUM" and "CONTACT US"

But anyway it isn't a question for out Google and your Business forum.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Merchant Center - Google Shopping

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut,

 

I click on the forum link you supplied and it takes me her to the advertiser community? https://www.en.advertisercommunity.com/t5/Google-Shopping-and-Merchant/bd-p/google-shopping?  

 

Where do I find the Google Merchant Center Community forum?

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google Merchant Center - Google Shopping

Top Contributor
# 4
Top Contributor
the link https://www.en.advertisercommunity.com/t5/Google-Shopping-and-Merchant/bd-p/google-shopping is ok for your question.

but you are here at https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB

Do you see the difference between
blablabla/Google-My-Business/ct-p/GMB and
blablabla/Google-Shopping-and-Merchant/bd-p/google-shopping ?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile