My Business
2.6K members online now
2.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Google Maps listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have been top in the google maps bubble for the past year for the search terms "web design macclesfield"

Recently we completely disappeared.

We realised that there may have been conflict as we share the same address as another business called ADO media.

We rectified the address but we have still not returned to the maps bubble.

Google do not seem to be able to help and they say that we need to optimise our Google + page.

We've done everything that they ask but we don't seem to be getting anywhere and haven't returned.

 

Shoga Ltd.

12A Chestergate

Macclesfield

Cheshire

SK11 6BA

 

01625724054

https://plus.google.com/u/1/b/118000363882848280871/+ShogaCoUk/posts?gmbpt=true&hl=en-GB

1 Expert replyverified_user

Google Maps listing

Top Contributor
# 2
Top Contributor

There was an article written recently about an update to the local ranking algorithm. It sounds like you might have been impacted by it. I recommend checking this article out - http://searchengineland.com/everything-need-know-googles-possum-algorithm-update-258900  

 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Google Maps listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks so much for taking the time to send that over.

Having quickly skimmed it it does look relevant to us.

I just want to know, I suppose, if we will make it back in there at some point?

Google themselves don't eve recognise that this is an issue.

Thanks,

Jennifer