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Google Maps Listing Hijacked by Beyond Menu and cant get it back!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Marissa_GMB - Community Manager please help!!!

 

WE NEED YOUR HELP! 
My Restaurant  needs to re-claim our listing
  • A user (Beyond Menu) has taken over our page
  • I,the actual owner, tried to request ownership transfer and the fake owner simply rejects the ownership transfer. 
Now the website link on Google Listing goes to BeyondMenu.com's online order website. 
Beyond Menu even created a domain with the restaurant name + city like this format.
www. cambridgetanjore.com
 
I have followed the official instruction from "Someone else verified my business", but I have been rejected twice and I called and spoke to two Google representatives and was turned down by both and am still rejected by the fake owner.
 
Here is the business information. I ,as the actual owner, would like to re-open the listing and reclaim. 
 
Tanjore Indian Cooking
 
18 Eliot St
Cambridge, MA 02138
P:617-868-1900
F:617-868-1906
 
Thanks!
 
 

Google Maps Listing Hijacked by Beyond Menu and cant get it back!

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

I would suggest you call Google My Business and discuss the issue with them.

Google Maps Listing Hijacked by Beyond Menu and cant get it back!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

In my plea for help I wrote:

 

I have followed the official instruction from "Someone else verified my business", but I have been rejected twice and I called and spoke to two Google representatives and was turned down by both and am still rejected by the fake owner.

So I am seeking other alternatives to the call center. It is not working.