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Google Location Incorrect

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have submitted multiple requests through Google My Business to update the location on my business (Domnick Cunningham & Whalen), however, the results on Google continue to return a wrong address and location.  Specifically, my firm used to be located at:  

 
Address: 11701 Lake Victoria Gardens Ave, Ste 3201, 33410 Palm Beach Gardens, United States
 
However, we are now located at:
Address2401 PGA Boulevard #140, Palm Beach Gardens, FL 33410
The  Google description continues to show that we are Located in: Downtown at the Gardens and the map shows the same location.  Despite the fact that we moved over a year ago.  How can this be corrected?  Every effort I have made to edit the location has not returned any changes.  Our clients keep showing up at the old address.  I have exhausted every option at my disposal to correct with no results.  I would greatly appreciate your time and attention to this request.  
1 Expert replyverified_user

Google Location Incorrect

Top Contributor
# 2
Top Contributor

Sorry @Sean D

I'm not sure about the name of your bsuiness locate at the address

"2401 PGA Boulevard #140, Palm Beach Gardens, FL 33410"

would you mind providing this name please.

Thanks

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Location Incorrect

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Domnick Cunningham & Whalen

Re: Google Location Incorrect

Top Contributor
# 4
Top Contributor

Ok & thanks @Sean D

 

What should be the correct location for http://www.google.com/maps/?cid=16075273997058662128 or are you just complaining about the likely outdated info "downtown at the Gardens" as per this screenshot

screenshot-www.google.com 2017-02-25 13-02-29.png

 

if you refer to the incorrect location markre only (as it is set middle the street rather then on the according building its an other path to fix as for getting rid of the "Downtown at the Gardens" info

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Location Incorrect

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I am complaining about the incorrect reference to "downtown at the Gardens."
Can you please correct???

Google Location Incorrect

Top Contributor
# 6
Top Contributor

I can't correct this outdated "downtown at the Gardens" (I'm not a Googler)

Try contacting business support. They should be able to correct it.

I recommend getting in touch with GMB support via one of these options and ask for help in getting rid of the outdated info:

Generalized access link to business support

Talk to a specialist

Facebook

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_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile