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Google Does not show our star review rating

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business PC911 

  1. Phone Number 702-309-1911
  2. Address 2480 N. Decatur Blvd. Suite 180 Las Vegas, NV
  3. https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pc911%20las%20vegas

has 5 5 star ratings and yet we don't show any stars for our reviews on the maps page. Can someone help me with this?

1 Expert replyverified_user

Re: Google Does not show our star review rating

Top Contributor
# 2
Top Contributor

I see review stars on your listing. 

 

 

 

See screenshot: http://screencast.com/t/EFNGqXPL8E

 

If you are wondering why you are not a 5/5 star. It is speculated that Google uses a Bayesian average to calculate all review scores. Please read this great article.  

Ben Fisher, Google My Business Top Contributor
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