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Google Business marker gone

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# 1
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Up until today my business was shown on the Google Maps.

Today it has gone and only shows when logged in.

 

In Webmaster tools yesterday i removed a Schema local business that was showing , i assume generated by Google??

On my website i was using the <div itemscope itemtype=http://schema.org/EntertainmentBusiness>  rather than <div itemscope itemtype=http://schema.org/LocalBusiness>

This was fine showed in WMT as ok.

 

I also updated addresses via MOZ manually going to each site, most were fine all had address correct only minor adjustments to a couple to add village aswel as town.

 

Could removing the LocalBusiness generated in WMT cause this even though pages had

<div itemscope itemtype=http://schema.org/EntertainmentBusiness>

 

NOTE now changed all to <div itemscope itemtype=http://schema.org/LocalBusiness>

 

I,m at a loss i don't think it was the Moz updates as searching on there it highlighted not having a Google presence before updates, so i can only pin it down to removing the structural data in WMT

Any other thoughts?

Here is link to moz https://goo.gl/HA5Ioi

You can see it can't see Google although as you can see i have a verified page https://goo.gl/qM2vBM

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Accepted by topic author Paul P
February 2016

Re: Google Business marker gone

Top Contributor
# 12
Top Contributor
in case you always have made in your dashboard this specification as with
your screen shot I can't explain why you got a Place label at all.
You should never got one based on such specification as with your actual
dashboard.
It could be the place label was based on any (meanwhile) disappeared
unverified duplicate and this duplicate then should also show your full
address - rather the address as now reduced to the village "Hurst Reading
<>
only.
Anyway:

Regarding your actual content and your actual settings in your dashboard it
happens as intended.

That's all I can tell you
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Google Business marker gone

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# 2
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 @Paul P

afaik your business page is actually a SAB page with hidden address and as such it can't have a place label (in case you meat with "Business marker" a place label for your business)

 

"hidden address" meant the page owner of the page in question (don't know who it is)  specified a service area of about 10 miles radius and unchecked in his dashboard "I also serve customers at my location"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business marker gone

[ Edited ]
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# 3
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Yes it is a service area, but it has always shown a s a business on Google maps until today. I know plenty of others that are service areas and they all show markers and the business if you search maps with their postcode, so i,m not sure if what you say is the case here?

 

Please see image, logged in i see what i did see without being logged in before

map.png

 

Logout

 

map2.png

 

Re: Google Business marker gone

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# 4
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Same for my business. It doesn't display when I am logged out! Is there anyway I can make my business show up in google map like other business (hospitals, universities, banks..etc)

Re: Google Business marker gone

Top Contributor
# 5
Top Contributor
as said

SAB with a specified hidden address never showed up with a place label (referring as "place label" to this stuff support.google.com/business/answer/6056435)
There was (or still is???) a bug where on Mobiles and searching such SAB get a read marker as search result.
- but this isn't a place label Im referring with support.google.com/business/answer/6056435

Hopefully this bug gets (or is already ???) solved.

But from my point of view there isn't anything to help Paul with his disappeared Place Label as it is intended for SAB businesses with hidden address specification NOT to discover the address shwoing a place label.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business marker gone

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# 6
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@Helmut
Any idea why for the last several years it has shown a place label. And only now does not show?
It is not a case of never having been there, this is why i,m confused, why was it there and why is it now not there?
I have not hidden my address

Re: Google Business marker gone

Top Contributor
# 7
Top Contributor

@Paul P

 

for me and in case we are talking about  this one of your page it appears you have hidden its address.

But its up to you to confirm me it's not specified as hidden.

Would you please mind providing a screen capture showing how you actually specified "Thames Valley Discos" and its address on your dashboard?

This would be very helpful.

 

Hint: How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business marker gone

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# 8
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I have added address as per

wmt.pngwmt1.png

Re: Google Business marker gone

Top Contributor
# 9
Top Contributor

ok @Paul P

 

as said: you managed to get your address hidden.

This is caused by unchecking the last specification on your screen grab:

"I also serve customers at my business address"

 

I consider this  as a very reasonable specification for a disco provider (of course only in case you don't provide disco events at your address and expect dancing customers at your business address LOL)

 

In case you do expect them coming to your business address you should

manage this by checking the last specification on your screen grab:

"I also serve customers at my business address"

 

Have a nice day and weekend

ehg

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business marker gone

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# 10
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OK, i do understand what you are saying and it makes sense. The only confusing part is why has it shown a place marker for last few years and ONLY now decides not to. I have always had this as a SAB?