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Google Business information is wrong - Hotel star rating is incorrect

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am the owner of Park House Hotel and my page is verified but the Hotels star rating on google search says its only a 2 star hotel, when the hotel is actually a 3 star hotel but i am unable to edit this and change it. I have gone through the 'My Business Help' section but their doesn't seem to be anywhere that i can request for it to be changed or anything to point me in the right direction, can anybody help me out?

 

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1 Expert replyverified_user

Re: Google Business information is wrong - Hotel star rating is incorrect

Top Contributor
# 2
Top Contributor
You need contacting business support to get this corrected.

Sent via a Nexus 4 - excuse any typos
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile