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Google Business hijacked

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,
We have 2 google my business locations verified,
https://goo.gl/maps/674VMd9CygF2 

and

https://goo.gl/maps/BZti1Q9XTRx

This second one, if you click on the search bar, comes up with "hehehehehe lel" after our business name.
It doesn't have this on the main listing, but it comes up whenever anyone tries to search for our business. 
I can't seem to fix this, and it is making us look like a joke. 

 

We also have a bogus location using our business name (https://goo.gl/maps/sqJyih7PVD62) - how do we close this listing down. We can't take ownership because we can't verify it via post. 

 

Please help!

1 Expert replyverified_user

Re: Google Business hijacked

Top Contributor
# 2
Top Contributor

@AAPES S

 

I can't replicate this.

See my two screen grabs below:

 

Screenshot 2017-04-21 at 12.27.09.pngScreenshot 2017-04-21 at 12.28.26.png

 

Please provide what or where you get the "hehehehehe lel" after your business name per screenshots

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business hijacked

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut,

 

Thank you for investigating. I've got a screengrabs below. This comes up on multiple devices, platforms (chrome, google maps, etc) and multiple people. When you use google maps and start typing AAPES in maps for mobile devices it comes up with the bogus location as well as the "heheh lel"


aapes bankstown.png
Screenshot_20170422-125122.png