My Business
1.6K members online now
1.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Google Business dashboard not showing customer reviews/replying to reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

I'm having issues regarding the google dashboard and getting to customer reviews page where I can reply to the ones posted on the business. I have been appointed a manager role to edit on behalf of the business but when I click "settings --> all pages", I am given statistics on insights and youtube for view ratings but the customer review section is not shown in this section. What I would like to do is reply to customer feedback left on the reviews. Every bit of information would help! Thanks!

1 Expert replyverified_user

Google Business dashboard not showing customer reviews/replying to reviews

Top Contributor
# 2
Top Contributor

Hi Mark

 

From your dashboard click on 'manage location' for the business and then click on the 'reviews' tab - this will allow you to respond to all reviews left for that business.

 

I hope this helps.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog