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Google Business and misspellings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I represent a UK company called Supplement Centre. When I search Supplement Centre in Google UK, no business info shows up on the right-hand side. However, when I search for 'Supplement Center' (US spelling), the business info shows up properly.

 

Is there any way I can change this?

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Simon L
January 2016

Re: Google Business and misspellings

Top Contributor
# 2
Top Contributor

@Simon L

 

I can't replicate this from my German end:

 

with https://www.google.co.uk/search?hl=en&q=Supplement+Centre I get the below:

Screenshot 2016-01-06 at 12.39.04.png

 

I'll ping a fellow TC from the UK ( @Tim Capper) asking to take a look by him.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Simon L
January 2016

Re: Google Business and misspellings

Top Contributor
# 2
Top Contributor

@Simon L

 

I can't replicate this from my German end:

 

with https://www.google.co.uk/search?hl=en&q=Supplement+Centre I get the below:

Screenshot 2016-01-06 at 12.39.04.png

 

I'll ping a fellow TC from the UK ( @Tim Capper) asking to take a look by him.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business and misspellings

Top Contributor
# 3
Top Contributor

Hi @Helmut Geissler and @Simon L

 

I cannot replicate either.

 

I am in UK, search >> Supplement Centre  (on .co.uk and .com ) both Logged in and Incognito, i get the knowledge panel displayed.

 

screencapture (28).png



Tim Capper, Google My Business Top Contributor
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Re: Google Business and misspellings

Top Contributor
# 4
Top Contributor
Thanks Tim for confirming my own results
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business and misspellings

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
How bizarre. Must be an internal issue, I'll test from home tonight. Really appreciate all your help!