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Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So totally confused with Google.

Tried to claim 2 businesses for my non-IT-savvy neighbour.

Now one business says Verified Success (in My Google Business) and shows on searching / maps.

Other (older) business said Verified Success (in Google Maps (not Business!?)) but immediately upon verification said the listing (which was already visible on maps, and still is!) is now "Suspended due to quality issues".

Google Help is a never-ending nightmare, of linking from page to page, without ever actually helping!

Please help!

1 Expert replyverified_user

Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

Top Contributor
# 2
Top Contributor

Please include the following with your question for both listings in question 
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMaps Link or GoogleSearch link

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi. Both businesses are owned by my neighbour Tim Rutland, but I manage the IT and online presence for them. Both are at the same address 34 Broughton Cl Taunton (I live at 28) but have different websites, and contact numbers.

1) Rutland-Gutter-Cleaning.co.uk - Newly added - appears in my 'Google Business' link=https://www.google.co.uk/?gws_rd=ssl#q=gutter+cleaning+taunton+somerset&rflfq=1&rlha=0&rllag=5102051...

2) Rutland-Renovations.co.uk - Added years ago - not in my 'Google Business' but emails seem to come from 'Google Maps'. It still seems to be on maps, so just don't know why / what the problem is! Link= https://www.google.co.uk/?gws_rd=ssl#tbm=lcl&q=renovations+taunton+somerset&*&rlfi=hd:;si:1718752542...

Thanks 

Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

Top Contributor
# 4
Top Contributor

the latter link shows me a business "Tim Rutland Interior & Exterior Renovations" and its address is

39 Broughton Cl, Taunton TA1 2JS
It is an unverified listing.
 
The website http://rutland-renovations.co.uk/contact.htm of this business clearly tells the public: "WE also offer Gutter Cleaning Services.
Please visit OUR website Rutland-Gutter-Cleaning.co.uk
But having two websites or providing several services doesn't allow your neighbour owning several (or two) GoogleMyBusiness listings.
 
Note 
and website http://rutland-renovations.co.uk/contact.htm show clearly its one business as they both show the same landline number "01823 354 277"
 
Waht is the name and

 

Allround-Handwerker

"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks for the reply, but . . .

The two business are being run as two separate businesses, and each has its own website and mobile phone number.

I cannot help that the landline number is the same for each, as that is the number at that address!

I fail to see why there's any problem.

Google Business - Verified but immediately said "Suspended due to Quality Issues"!?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

PS. You mention that Rutland Renovations is 'Unverified'.

Why then did Google state immediately upon postcard code number entry 'Success Rutland Renovations is Verified'?