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Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name - STUDIO11 Salon & Spa

2. Current business address - 478/3, First Floor, Opposite to Nttf, Vellore, Vellore Road, V G Rao Nagar, Bharathi Nagar, Katpadi, vellore, Tamil Nadu 632007
3. Current telephone number - 9989311400
4. Google+ URL - https://plus.google.com/u/5/b/104707182173225983362/104707182173225983362?gmbpt=true&hl=en

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Hello There,

 

We are trying to edit an address in one of our Google Business Location pages, although after the edit the validation always fails and we get the error - "The administrative area you entered doesn't exist in the specified country. Please enter a valid administrative area: TN".

 

We have tried setting up the Administrative area in multiple different ways, but still this does not work.

 

Would appreciate any help that we can get.

 

Please refer to the screenshot below

 

Regards.

1 Expert replyverified_user

Re: Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
I am facing the same problem. Please anyone help us.

Re: Google Business Location Page - Administrative area not accepting

Top Contributor
# 3
Top Contributor

@Studio E

 

I'm not sure why you are trying to enter the administrative area as "TN" instead of "Tamil Nadu"?
If starting withg GoogleMyBusiness from scratch entering a business for any city of Tamil Nadu  and using GoogleMyBusiness (https://business.google.com/create) GoogleMyBusiness doesn't offer me any other option as to select explicitely "Tamil Nadu" - no option to enter or use "TN"

See below:

Screenshot 2016-07-16 at 14.38.08.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Even if I do Tamil Nadu, its the same thing. I need to edit just a simple typo into the address, which it does not let me do.

https://s32.postimg.org/pnykncjut/Screen_Shot_2016_07_16_at_11_10_46_PM.png

Re: Google Business Location Page - Administrative area not accepting

Top Contributor
# 5
Top Contributor
Maybei I'm blind and have (in general) difficulties to understand your strange addresses in India like "....Opposite to Nttf,....."
But I can't even see wht typo you are trying to correct.
In MapMaker your address is specified as
478/3, Firts Floor, Opposite to Nttf, Vellore
Vellore Road
V G Rao Nagar, Bharathi Nagar, Katpadi
vellore
Tamil Nadu632007

And on your screesnhot of the dashboard of GMB its seems for me the same.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Yes, the way addresses are crafted is a little weird out here.. We need to have landmarks etc in the address.

If you see the first line of the address the word "Firts" is incorrect. It should be "First Floor"
Marked as Best Answer.
Solution
Accepted by topic author Studio E
July 2016

Re: Google Business Location Page - Administrative area not accepting

Top Contributor
# 7
Top Contributor
got it: first <=/=> frist
try contacting Business Support.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of
experts of business support by phone. This should be possible on official
working days and during their the day time only - try it from 9 or 10 AM
until 5 or 6 PM
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thanks man! Have put a request. Will have a word with the support and check

Re: Google Business Location Page - Administrative area not accepting

[ Edited ]
Top Contributor
# 9
Top Contributor

you should have better requested it on Monday

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Location Page - Administrative area not accepting

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Hi ,

Did you get the answer, we are also facing the same issue with many of our stores.

Regards,
Prabhat