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Google Business Listings not recognising Postal Address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

I'm in the process of bulk uploading stores for our stores - we have 20 across the UK.

 

I keep getting the below error message. I've made sure that the address is 100% correct as per the Royal Mails postal address finder, and still Google does not find the address.

 

Why would this be? How does Google collate all the address info, and does anyone know why it wouldn't recognise the correct postal address?

 

The error message is:

Country: We cannot locate the specified address. Please verify it is correct and/or drag the marker pin on the provided map to the correct location.

 

Many thanks!

 

Brendan

1 Expert replyverified_user

Re: Google Business Listings not recognising Postal Address

Top Contributor
# 2
Top Contributor

Hi @Brendan A

 

Royal Mails postal address finder is probably in the wrong format for Business Pages at that specific location.

 

https://support.google.com/business/answer/3217747

 

https://support.google.com/business/answer/3370250

 

 

 

Without an example of 1 and location, I am just guessing at the moment.

 

 

 




Tim Capper
Google My Business Top Contributor (UK) and SEO consultant at Online Ownership

 
 



Tim Capper, Google My Business Top Contributor
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Re: Google Business Listings not recognising Postal Address

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the quick response Tim,

Based on this, and looking at the ones that have uploaded and the ones that haven't, the main difference is the ones that have, all include a building number.

The other addresses that I'm uploading are all rural location, and don't have street numbers - do you have any thoughts on what I can do to work around it?
Marked as Best Answer.
Solution
Accepted by topic author Brendan A
March 2016

Re: Google Business Listings not recognising Postal Address

Top Contributor
# 4
Top Contributor
I would look at the surrounding business pages and see what has been accepted in that area. Then format address accordingly.

You could also go in manually to the page, and drag the PIN marker to the location and see how Google is formatting it.

Failing all else, contact business support : https://support.google.com/business/contactflow



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership