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Google Business Account displayed differently when I sign in - Help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our public Google Business account is displayed differently - with a smaller format (i.e. small banner, logo in centre, phone, address - all in the centre of the page) compared to when I sign into the business account.

 

Once I sign in, the format is displayed with large banner across the page, and shows: about, photos, posts, videos sections - This is the way I want it to look so why would the public account look different? I want the business page to be displayed the same way as when I sign into my Google account (with large banner accross the page).  How can I make the public account look like the signed in account? what setting is required on the Goolge Business account to properly display the company's logo, banner etc.?

2 Expert replyverified_user

Re: Google Business Account displayed differently when I sign in - Hel

Top Contributor
# 2
Top Contributor

@Canadian B

 

can't imagine anybody can or will help you not knowing any concrete details of the business in question to investigate your issue (I refer to name, address, website, phone at least  & if possible th eURL of the business page)

 

And please before responding to me read this thread:

"How will the new Google+ pages look like?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Account displayed differently when I sign in - Help

Google Employee
# 3
Google Employee
Hi @canadian B,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business