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Google 3 Pac not appearing?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


I updated my google+ page with new photos and reviews. I then upgraded to the new Chrome 51 and everything disappeared! On all the following computers I have been in the top 3 of organic returns for more than 5 years.

Following is what I'm getting now using the same keywords I've always used (product photographer los angeles), all running the new Chrome 51:


Dell laptop running Win 10:

     Using Chrome 51: my website WeShootProducts (WSP) is not in the 3 pack at all, it does appear as #3 in the organic returns.

Clone computer running Win 10: 

      Using Chrome 51: There is no 3 pack - WSP in NOT in the organic returns at all.

      Using Safari 5.1 for Windows (latest version): WSP is #2 in the 3 Pack.

      Using Edge 21.1 - no 3 pack. WSP is #4 in the organic returns.

MAC desktop running OX 10.10

      Using Safari 9.1 - WSP is #2 in the 3 Pack

      MAC doesn't have Chrome installed in any version.

Whomever has had the patience to read all of the above - thank you.

Otherwise - does anyone know whats going on? Does anyone know what I can do to fix it?

Called Google in LA 3 days ago - left a message, haven't heard from them. 

Thanks again.

dittybows (company name as we as URL)

7421 Laurel Canyon Blvd North Hollywood CA 91605

818 988 9978   

1 Expert replyverified_user

Re: Google 3 Pac not appearing?

Top Contributor
# 2
Top Contributor

this seems to be your listing - correct?

If so: this are the good news:


I still get you top ranked in a three pack for this query:  product photographer near los angeles 91606

Screenshot 2016-06-30 at 13.59.11.png


did you always have specified your actual  service area and specified to hide your address like below: 2016-06-30 14-03-34.png

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile