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GMB sending alerts on old reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

GMB keeps sending me alerts, for old review posts. Why is it doing this and how can I stop them?

1 Expert replyverified_user

Re: GMB sending alerts on old reviews

Top Contributor
# 2
Top Contributor

Hi @Deborah A

 

It has been a bit of a bug recently, you can turn off your email notifications in your page settings, but I think they have corrected the issue now.

 

 



Tim Capper, Google My Business Top Contributor
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GMB sending alerts on old reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tim...I need the alerts, to respond to new reviews, as they are posted. I periodically receive alerts, for reviews that are several months old. Two "new" posts arrived this morning, but they were actually reviews from last year.

 

GMB sending alerts on old reviews

Top Contributor
# 4
Top Contributor

I had a report on a 6 year old review email the other day. All I can say is they are aware.

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

GMB sending alerts on old reviews

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Okay, thank you!