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GMB Listing help

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# 1
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Our Business has 5 offices in the UK which all have an associated GMB entry for the relevant city office. However, when you search on the business name plus the relevant town the GMB insert is not triggered. You can get it to show when you click on the search link within the GMB account manager, but that search then is the company name and full address as a search, any variation from this and it won't show.

We are on Maps and rank #1 for company name searches, with Google often showing the relevant nearest office page as well. As far as I can see the GMB listings have all the information needed to show for a company name + town search?

 

Space & Time Media - London

Elm House 10-16 Elm Street

London

WC1X 0BJ

020 3757 9500

 

Maps: https://www.google.com/maps?cid=17376525736299455390&hl=en

 

The website link is to the office page rather than the home page:

https://www.spaceandtime.co.uk/our-offices/?office_id=4

 

I would expect to be able to type in "Space & Time Media London" (or Reigate, Manchester, Edinburgh for our other offices) and trigger the GMB listing.

 

Any ideas what is at issue here, while the above London office is fairly new, the other city offices have all had GMB listings for years.