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GMB Account Page is loading very slow

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# 1
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Hi, 

 

I'm managing a Google My business account for a European retail brand containing over 6500 locations, within the account. Having tried multiple internet connections in Amsterdam it remains extremely slow to load the account. Over 4 minutes each time.

 

Anyone, any clues?

 

 

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Re: GMB Account Page is loading very slow

Top Contributor
# 2
Top Contributor

Hi @Stefan K

 

That certainly does not sound right, especially since the dashboard loads up pages of 15 locations at a time, each page is a separate load.

 

Off the top of my head, I would be splitting account by Country and even down to City Level.

 

I would contact business support to dbl check this.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 

 



Tim Capper, Google My Business Top Contributor
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GMB Account Page is loading very slow

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# 3
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Thanks Tim, much appreciated!