My Business
4.2K members online now
4.2K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Full business name not wrapping on Google listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The Google listing does not show full name for "Southwest Baptist University Bookstore". It only says "Southwest Baptist University" and is causing confusion for students/users. Even when editing the name in the account details and saving, the name does not seem to wrap. Any suggestions?

 

Search results below:

https://www.google.com/search?q=Southwest+Baptist+University+Bookstore&oq=So&aqs=chrome.0.69i59j69i5...

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author John K D
3w

Re: Full business name not wrapping on Google listing

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @John K D

 

GMB Top Contributors @Mike Blumenthal and @Colan suggested that this might be an issue with Google merging the university and the bookstore GMB listings. 


As far as I know, there is no easy fix for that, and unless one of the Top Contributors here knows of a better solution, I would recommend you contact Google My Business support via twitter or this form to investigate (you can contact them via other social media channels as well). 

 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author John K D
3w

Re: Full business name not wrapping on Google listing

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @John K D

 

GMB Top Contributors @Mike Blumenthal and @Colan suggested that this might be an issue with Google merging the university and the bookstore GMB listings. 


As far as I know, there is no easy fix for that, and unless one of the Top Contributors here knows of a better solution, I would recommend you contact Google My Business support via twitter or this form to investigate (you can contact them via other social media channels as well). 

 

 

Full business name not wrapping on Google listing

Top Contributor
# 3
Top Contributor

Agree with @Sergey A Contact GMB support as a first step. If you don't find a resolution come back here and myself or one of the other TC's can escalate it for you.

 

Thanks

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky
Highlighted

Full business name not wrapping on Google listing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Sergey A - Thank you for providing that support form. We spoke with a specialist and they are working on the issue. They believe it was a technical glitch.