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Fraudulent Review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have a situation in which the ex-girlfriend of an associate of mine posted a completely bogus one star after within 24 hours of him breaking up with her.

 

I have flagged the review, but I want to see what else I can done to have it removed. Any help would be greatly appreciated.

 

Thank you.

1 Expert replyverified_user

Fraudulent Review

Top Contributor
# 2
Top Contributor

Hi @Kyle M - you did the right thing by flagging it. If you can post a link to the review here I will take a look to see if it clearly violates the review guidelines. 

 

Thanks

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Fraudulent Review

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello,

Thanks for the reply. There isn't really a way for me to link you to the
review. Google doesn't allow me to copy links to their reviews since they
are all browser popups.

I have to search "Acclaim Technology" (if you're not in Oregon, you will
have to search "Medford Oregon" as well), then I have to open all reviews,
then scroll all the way down to the review by Sydney Steele.

This is not a customer. This is the ex-girlfriend of an associate. They
recently broke up, and she is literally mentally unhinged, and is taking
peculiar measures to disparage me because I am helping him out with a place
to say. She has never paid for any services from me or been a customer. The
review has no merit. It's silly.

My customers and friends are flagging it, but I contacted Google because
from what I've read... it seems like Google doesn't care, and that I have
no probable recourse.

So I don't know. I do not allow customer satisfaction at my store. I go out
of my way to make the customer happy, even when I have done nothing wrong,
so for someone who has never been a customer of mine to post a one star
review is ludicrous.

I expect to get bent over by the world at times, but I thought I'd try,
since this is total nonsense.

Thanks,
Kyle

Acclaim Technology

Fraudulent Review

[ Edited ]
Top Contributor
# 4
Top Contributor

Hi @Kyle M, I'm not seeing any reviews lower than a 4star. Are you still seeing it?

 

Is this the listing here?

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky