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Fradulent Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently had a one star review placed on my page.  It was from a fake account someone set up and has been using this account to give one star ratings to several local companies.  How do we get all reviews created removed from our sites as this is fraudulent behavior.

 

Fradulent Account

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Nicole- Did the one star have a written review with it, or was it just the star?  If it was a star, unfortunately, it will be next to impossible to have it removed, as Google doesn't see it as a violation of their policy...  Maybe if we're lucky one day they'll change that "policy".