My Business
4.7K members online now
4.7K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Flag a business for inappropriate replies to reviews

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There is a business on here, posting previous customers private information in reply to negative (but honest) reviews. 

 

Id like to flag these comments and have the personal information removed from them. 

1 Expert replyverified_user

Flag a business for inappropriate replies to reviews

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi @Katie K. When opening the reviews part on Google Maps and Search, you will have a little flag on top of the review. Click the flag icon and flag the response. 

Flag a business for inappropriate replies to reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

That icon isn't there for the business owners reply comments. 

Flag a business for inappropriate replies to reviews

Top Contributor
# 4
Top Contributor

Hi @Rose K

provide me a linkn to the review (and it's owner response in question)

 

YOu can do this offline the forum to avoid to get published the private info 

I  then can escalate this violationto Google.

 

you can contact me offline the forum through this form after reading it's disclaimer:
http://goo.gl/ornqS8

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Flag a business for inappropriate replies to reviews

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Another business appears to do this rampantly, as well. 

Flag a business for inappropriate replies to reviews

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello, 

 

I'm also having an issue with a business owner who I used to work with who is putting personal information about me in his responses to his customer reviews.  He is assuming I'm behind negative reviews and he is defaming me. How can I get those reviews removed since they violate google rules?

 

 

Javier

jcuenc31@gmail.com