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Fixing Site Suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey,

It says my business listing has been suspended for quality reasons. When I click on the 'learn more' link, it brings me to the support page and at the top it says "One or more of your listings needs to be reverified. Learn how to verify your account. "

 

I then follow that link and try to use the postcard method but it doesn't let me do it. I followed the instructions but am not given the option to have a postcard sent.

 

The business details are:

The Eco gardener

98 Oakfield road,Falmouth, Cornwall, UK, TR112HW

07929 037135

www.theecogardener.com

 

I'm going round in circles and am really confused about what to do. Any help would be awesome.

 

Cheers :)

2 Expert replyverified_user

Re: Fixing Site Suspended

Top Contributor
# 2
Top Contributor

Hi @Tom Hughes

 

So i think there were 2 possible issues here.

 

 Naming: The Eco Gardener - An Ethical Organic Gardening Service

 

The name should just be the business name: The Eco Gardener

 

You can add a Tag line and business info in the aboutme.google.com  section.

 

I am not sure what address you used. but it does not look like the one you stated and it appears to be in the middle of a road.

 

The Eco Gardener   An Ethical Organic Gardening Service   Google Maps.png

 

 

1) Correct the Name

2) Dbl check address and make sure PIN matches address

3) select I serve customers at their location

4) select a service area radius ( no more then 40 miles for best results )

 

Once corrected you can apply for reinstatement:

https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: Fixing Site Suspended

Top Contributor
# 3
Top Contributor

just my two cents for @Tom Hughes & @Tim Capper

 

there is apparently an other listing as the one Tim Capper provided a screen capture of it.

Its very strange as it looks as an unverified SAB listing:https://goo.gl/maps/sM1MsaSqYF32

However SAB listings should never unverified (or am I mistaken Tim regarding this point)

 

Here the screen grab showing the SAB in it's unverified status:

Screenshot 2017-02-10 at 23.17.09.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Cannot find business in google search and incorrect listing on Google maps. Also verification issue.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Business info:

 

The Eco Gardener

98 Oakfield road, Falmouth, Cornwall, Uk

07929037135

www.theecogardener.com

 

Hey I verified my business by post earlier today and it says I'm verified but then elsewhere on google my business it says it's not fully verified and on google maps when i type "The eco gardener" and old and incorrect business shows up and its lacking my website address. When i search for my business on google the only thing that comes up is a page with .moonfruit at the end which isn't right.

 

I don't know what to do. It's really confusing. Please help.

 

Thanks,

 

Tom

 

 

Fixing Site Suspended

Top Contributor
# 5
Top Contributor

as told you earlier in this thread @Tom Hughes

 

There is a verified service area listing already:

Its linked here: https://goo.gl/maps/P12PNUAokp

What's wrong with this verified listing?

Is this the listing you verified and managed in your dahboard?

If not what stuff regarding "The Eco Gardener" do you see in your dashboard.

It would be nice and helpful to help you further to get a screen grab of the content of your listing in your dashboard.

And  please don't start again new threads.

Continue posting in this thread here.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile