First Time Campaign Issues
First, be sure your listing is compliant with the guidelines: https://support.google.com/business/answer/3038177 and if you serve customers at their location be sure to comply with these as well: https://support.google.com/business/answer/3038163.
Once you're certain the listing complies, here are some steps so that will help you get verified:
1. Do not request any more postcards and do not edit your page - every time you do that it will cancel the code from the previous card and reset an internal clock.
2. Wait 14 days for the postcard.
3. If you still haven't received the card then request a call back from Google My Business Help
4. Explain to the agent that you sent the postcard and never received it and they will look up the date of the last postcard. Assuming there's nothing wrong with the listing, they should be able to help you verify it then.
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Margaret O · Google My Business Top Contributor
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