There is a false review specifically about me under the google business account. I have reached out to him to see if he would take it down with no response. The business name is Mainstream Merchant Services.
If you are Mainstream Merchant Services in Alpharetta, then you should claim your business listing and publicly reply to the review.
Click on Claim this business and follow the instructions and post card with a pin number will be mailed to you to verify the business. Once its verified, you can respond publicly to the review.