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False Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey Everyone, my name is Josh and own a small HVAC business Sub-Cooled LLC. I had someone call requesting free service and when we couldn't perform work for free they left us a 1 star review. I have the recorded phone call through a answering service proving his statement is false. I have flagged the review several timesand still cannot get any help or speak to someone or show them the recording to get it removed. Any help or suggestions would be greatly appreciated.

1 Expert replyverified_user

False Reviews

Top Contributor
# 2
Top Contributor

@Josh P

 

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL

 

and upload the recorded phone call to a webpage so it's accessible by the reveiwing team.

 

I then will esacalate your issue.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: False Reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Helmut, thank you for reaching out to me. Here is the information you
requested:
Sub-Cooled LLC
4903 Lynn Lane, Valparaiso, Indiana, 46383
Business Phone: 219-476-3776 My Cell: 219-508-8579
https://plus.google.com/u/0/b/102847639460620029347/+HPMechanicalValparaiso


This is the url page where the recording is posted and you can listen. It
is not accessible through the website and must be directly entered.
http://www.sub-cooled.com/beck-phone-call/

Please let me know if there is anything else you need, Thanks again.