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False Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi!

 

On our google business page Top Cat Window Blinds our page has been getting attacked by a individual who is posting false information about our business, Myself and a few others who work for this company have tried reporting the review to get it removed as it is going against googles Rules for reviews.

 

If anyone could help with getting this removed we would be more than welcome! 

 

Thanks,

Shannon

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: False Reviews

Top Contributor
# 2
Top Contributor

Hi @Shannon M

 

No reviews on this one : https://plus.google.com/+TopCatWindowBlindsGlasgow/about

 

Please remove ( Head Office ) this is a naming violation

 

No reviews on this one : https://plus.google.com/+TopCatWindowBlindsCumbernauld/about

 

Okay, I think i found it : https://plus.google.com/100256545577372690017/about

 

1st you can flag it, in your dashboard

2nd you can contact business support >> https://support.google.com/business/contactflow

 

You need to have proof that this person was never a customer!

 

3rd get a solicitor to send a notice to Google UK, requesting removal and or Full name and address of the reviewer for you to pursue.

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: False Reviews

Top Contributor
# 2
Top Contributor

Hi @Shannon M

 

No reviews on this one : https://plus.google.com/+TopCatWindowBlindsGlasgow/about

 

Please remove ( Head Office ) this is a naming violation

 

No reviews on this one : https://plus.google.com/+TopCatWindowBlindsCumbernauld/about

 

Okay, I think i found it : https://plus.google.com/100256545577372690017/about

 

1st you can flag it, in your dashboard

2nd you can contact business support >> https://support.google.com/business/contactflow

 

You need to have proof that this person was never a customer!

 

3rd get a solicitor to send a notice to Google UK, requesting removal and or Full name and address of the reviewer for you to pursue.

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

False Reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

It will never happen. Google doesn't care if it's false or not. It is actually a comment, not a review that is freely accessible to anyone to write anything about anyone or write anything false or true. Google has absolutely no integrity. Good luck!