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Fake time editing and Fake negative reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi.

 

Is there anyway could reach google customer service? The competitor changed our business time many many times. And they also wrote down many bad reviews about our business. I try to report the fake reviews. But it didn't work. I just wanna to check who changed our business time. Then I can have a proof to talk to the restaurant competitor next door! I don't understand why they do nasty stuff behind other people's back. That's so terrible!

Marked as Best Answer.
Solution
Accepted by topic author Michelle B
July

Fake time editing and Fake negative reviews

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Michelle B,

 

Do you own your business listing on Google? Taking ownership of this listing will give you control over the data that is published.


You can contact Google support at: 844-491-9665.


If you haven't already claimed and verified your business, I would start by following these steps.

Re: Fake time editing and Fake negative reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi. Krystal.

Thank you for replying. Yes. I already took the ownership of my business.
But they still keep changing our business time. I always see suggestion
hours list under my correct business hour. They keep posting bad reviews
about us. They just don't give up to ruin our business. Honestly, I could
do same things to them. But I don't want to do that!! It only gonna hurt
both of us. People are just so nasty to deal with. I hope google could have
a better control policy for the business.

Fake time editing and Fake negative reviews

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Good luck in resolving @Michelle B! Please reach out if you have any other questions!