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Fake Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi - I just received a review for my businees with 3 stars. This person has never been to my business. I don;t even think that they reside on the same continent. How do I get a review removed?

1 Expert replyverified_user

Fake Reviews

Top Contributor
# 2
Top Contributor

It is extremely unlikely that Google will remove a negative review because often people use anonymous usernames online and there isn't any way to prove their identity. What I would suggest is posting a response after you read this article that gives a ton of great tips on how to reply:

http://blumenthals.com/blog/2010/03/16/responding-to-negative-reviews-the-real-audience-is-your-pros...


Joy Hawkins, Google My Business Top Contributor
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