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Fake Review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Folks

 

My business has 112 google reviews and a 5.0 star rating.  I have received a 1 star review from someone who left no comment, has no history and is not a name that ever registered for my tours.  I believe this to be a fake review.  Any suggestions what action I can take?

 

Thanks

 

Dave

Founder, owner

 

Shoreditch Street Art Tours

Shoreditch

London

+44 7834 088533

https://goo.gl/maps/68HvdKJrMzw

www.shoreditchstreetarttours.co.uk

Fake Review

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Dave, Unfortunately my understanding is with the reviews where a star is left with no written text are untouchable.