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Fake FB account/review that's attached to google search info

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When you google my business' name, you get the hours it's open, location, website link and a fake FB review on the bottom. I have tried multiple times to contacts FB but they don't seem to interested in helping. I noticed that I can edit the URL, the time, location, but I'm not able to remove the fake FB account. Is there anyway? I know it will still come up in the general business search, my goal is to at least remove it from the business info. Here's a link 

https://www.google.com/search?q=heartland+trust+fargo&ie=UTF-8&oe=UTF-8&hl=en-us&client=safari

 

Thank you

 

1 Expert replyverified_user

Fake FB account/review that's attached to google search info

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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