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Events Showing on Google MyBusiness Listing That No Longer Exist

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our event calendar has been picked up by Google MyBusiness, and while that's generally great, we had to cancel an event.  Here is our listing:

 

https://www.google.com/maps/place/Adventure+Landing+Jacksonville+Beach/@30.2824068,-81.6635452,11z/d...

 

It's showing an event in that listing now for July 28th: https://jacksonville-beach.adventurelanding.com/event/pizza-batman-wonder-woman/

 

But the page returns a 404 because we had to cancel that event and take down the page.  How do I remove that event from our profile page?  There doesn't seem to be any documentation about this feature and no help offered in MyBusiness Support.  Please help!

1 Expert replyverified_user

Events Showing on Google MyBusiness Listing That No Longer Exist

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

The links will be built by a bot going round.

I would leave the link up but change to a cancelled message?

Events Showing on Google MyBusiness Listing That No Longer Exist

Top Contributor
# 3
Top Contributor

please contact business support regarding such event info

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Events Showing on Google MyBusiness Listing That No Longer Exist

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

So is that a service response or would it be a bug to show a 404?

Events Showing on Google MyBusiness Listing That No Longer Exist

Top Contributor
# 5
Top Contributor

can be both @Andrew H

 

But thinking only support can fix it very fast for the conrete listing of @Chris M

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Events Showing on Google MyBusiness Listing That No Longer Exist

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

It is a 404 because the event has been cancelled.  

Events Showing on Google MyBusiness Listing That No Longer Exist

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

It turns out that support can't remove it either, they just told me to report it as inaccurate and wait two weeks.  Hardly satisfactory, since the even happens in 9 days.