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Error Message when Uploading Photo

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have tried repeatedly to upload a photo. I keep getting an error message that says that my file is not supported for upload. The file is a .jpg and is 79.5kb. I have scaled it to be 720 px x 720 px. It still will not upload.

 

What do I do?

 

Shaw Staging Solutions

4215 NE 85th Terr. KCMO 64156

8168683270

https://plus.google.com/u/0/b/113216030566197922036/113216030566197922036

1 Expert replyverified_user

Re: Error Message when Uploading Photo

Top Contributor
# 2
Top Contributor
can you provide here the photo in question please.

How to add screen captures or photos to posts:
https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Error Message when Uploading Photo

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Here is the photo in question.


Regards,


Holly Ann Shaw
Home Stager & Re-designer

Re: Error Message when Uploading Photo

Top Contributor
# 4
Top Contributor

Sorry @Holly Ann S

 

As you see we can't see any photo uploaded.

Did you follow my hints "How to add screen captures or similar to posts" https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Error Message when Uploading Photo

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I followed the instructions to upload the photo and Google won't let me post it. The error message is

 

"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

 

It removes the photo. So I can't share it with you.

Re: Error Message when Uploading Photo

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I have tried optimizing the file. I have tried uploading a different jpg file to my "logo" area in my business page. Nothing seems to work.

Does this have anything to do with my physical "unverified" status? I verified my business via text message but am waiting on the postcard.

Re: Error Message when Uploading Photo

Top Contributor
# 7
Top Contributor
yes

wait until it is verified
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Error Message when Uploading Photo

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

So my business has been verified and I still cannot upload this photo. Here it is (I hope) for you to review. It is 65.6KB large and 720 x 613 px. It is a jpg file.

 

I have tried several times to upload the photo into this post and the error message that I get is "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

 

Could IE have anything to do with the problem I am having?