Editorial Summary is 2+ years out of date BUT no option to edit/report
When our business details are displayed in Google, there is the Editorial Summary alongside location, times etc etc for the business.
The editorial summary is 2+ years out of date is is VERY misleading to customers.
For instance, it mentions..........
"free breakfast" for our hotel; yet we moved to a budget model and stopped offering breakfast 2 years ago.
"live sport on tv" which we stopped 2 years ago
"live entertainment at weekends" - again no longer offered.
It shows our old bar which we closed and replaced with new guest rooms and a new smaller bar.
HOWEVER, there is no way to either edit or request changes with Google - everywhere I go it states "editorial summary cannot be edited"
What can I do please?
Re: Editorial Summary is 2+ years out of date BUT no option to edit/report
Hi @Paul C
I don't know which listing you're referring too since you didn't provide details but Google My Business phone support should be able to make the corrections to the amenities for you. I believe these items are typically sourced from third party websites so you may want to check the listing for you hotel on other websites (like booking.com and similar sites) to make sure those amenities aren't being displayed there too.
You can request a call from Google My Business support by filling out the form here: https://support.google.com/business/contact/business_c2c_na
If that doesn't take care of it you could try submitting the corrections using this form: https://support.google.com/business/contact/business_glance_summary
TomW, Google My Business Top Contributor
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