My Business
5.1K members online now
5.1K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Duplicate locations...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

One of my clients has two Google My Business locations listed. We need to permanently delete one of them (it's a duplicate). But we're not sure how to do that. We actually THOUGHT we deleted the other listing a few months ago. But it appears to have resurfaced for some reason. Here's what we're seeing in the Google My Business admin (we want to keep the top location - it has reviews, etc. - but the bottom location is a duplicate and needs to go): https://goo.gl/3gSh7Z Please help. Thanks.

1 Expert replyverified_user

Re: Duplicate locations...

Top Contributor
# 2
Top Contributor
Hi Russell

Is it possible to provide screenshots / links to the actual duplicate listing? I'm only able to find the first one: https://www.google.com/maps?cid=4219416469969272228

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Duplicate locations...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Re: Duplicate locations...

Top Contributor
# 4
Top Contributor

Hi Russell

 

Thanks for the additional information. I recommend deleting (again!) the duplicate page from your dashboard - this will leave it as an unverified page in the Local database.

 

Then get in touch with GMB support via one of these options

Talk to a Specialist

Facebook

Twitter

 

and ask them to merge the unverified page as a duplicate with the verified page. 


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog