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Duplicate business listing with another account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I need some help and advice regarding my family business "Dr. Panachai Dental Clinic".


Three years ago I created a new gmail account and also a business page linking to that account (let's call this account#1). This is the listing:,98.386819...


However, right now I have forgotten the password to the account#1 and had no luck with account recovery (I tried multiple times).


I also have another business listing created which I used my personal gmail account (let's call this account#2). This is the listing:,98.3886532,19.5...


So the problem here is there are two duplicates for my business and I cannot access account#1 to delete the listing. Is there any way google can help delete my listing or merge both listing together? I want to use account#2 to be the main listing as it is more updated and has more reviews.


Any help would mean a great deal to me. Thank you so much.



1 Expert replyverified_user
Marked as Best Answer.
Accepted by Manoj S (Google Employee)
April 2016

Re: Duplicate business listing with another account

Top Contributor
# 2
Top Contributor

Hi @Chanuth K


You need to request ownership of this business page :


This is the procedure :


You can read more about how it will work:



Then once you have access to the account, you can delete it. Then please ask business support to mark the Map listing as moved to your current business page.


Tim Capper
Google My Business Top Contributor (UK) and SEO consultant at Online Ownership


Tim Capper, Google My Business Top Contributor
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