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Duplicate business listing with another account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I need some help and advice regarding my family business "Dr. Panachai Dental Clinic".

 

Three years ago I created a new gmail account and also a business page linking to that account (let's call this account#1). This is the listing: https://www.google.co.th/maps/place/Dental+Care+Clinic+-+Dr.+Panachai+Karnkorkul/@7.882713,98.386819...

 

However, right now I have forgotten the password to the account#1 and had no luck with account recovery (I tried multiple times).

 

I also have another business listing created which I used my personal gmail account (let's call this account#2). This is the listing: https://www.google.co.th/maps/place/Dr.+Panachai+Dental+Care+Clinic+Phuket/@7.882738,98.3886532,19.5...

 

So the problem here is there are two duplicates for my business and I cannot access account#1 to delete the listing. Is there any way google can help delete my listing or merge both listing together? I want to use account#2 to be the main listing as it is more updated and has more reviews.

 

Any help would mean a great deal to me. Thank you so much.

 

Chanuth

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Duplicate business listing with another account

Top Contributor
# 2
Top Contributor

Hi @Chanuth K

 

You need to request ownership of this business page : https://plus.google.com/+Phuketdentalclinic/about

 

This is the procedure :

https://support.google.com/business/answer/4566671

 

You can read more about how it will work:

http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 

 

Then once you have access to the account, you can delete it. Then please ask business support to mark the Map listing as moved to your current business page.

 

https://plus.google.com/+Phuketdentalclinic-DrPanachai/about

 




Tim Capper
Google My Business Top Contributor (UK) and SEO consultant at Online Ownership

 



Tim Capper, Google My Business Top Contributor
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