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Duplicate business listing in google maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There are duplicate listings for the business West End Natural Therapies Centre. There are timers next to all the listings, including the main one that ought to be showing. Noticed there are clocks instead of a pin on the main one as well - See photo. Can someone please make the main one pinned - the main one is the one that shows the reviews and opening hours.

I didn't want to delete / mark the listing as permanently closed for the duplicate listings in case google deleted the main one that shows our reviews.
Please help.

Thanks

(07)30402310

11A sussex street, west end, qld 4101

 

image.png

 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
November 2016

Duplicate business listing in google maps

Top Contributor
# 3
Top Contributor

@West End Natural Therapies C

 

I wouldn't yet follow the advice @Alamu A gave you as the matter is bit more complicate and there are duplicates not even managed in your dashboard.

Means the advise of @Alamu A isn't applicable.

 

To the facts:

 

I figured out three listing related to the term "West End Natural Therapies" and for the address 

11A Sussex Street
West End
QLD4101 

 

There are two verified listings:

1# "Zen Bliss Therapy @ West End Natural Therapies " and its URL is 

http://maps.google.com.au/?cid=9068498170738560112

2# "West End Natural Therapies Centre" and its URL is 

http://maps.google.com.au/?cid=4069420785315611808

(guessing but bit sure you are managing 2# in your dashboard)

 

last but not least KI figured out a third listing and its an unverified listing:

3# 

"West End Natural Therapies Centre" and its URL is 

http://maps.google.com.au/?cid=13110104523541806289

 

I'm pretty sure there are no more or other listings at the address 

11A Sussex Street
West End
QLD4101 
and having the phone number +61 7 3040 2310
But all above three are at this address and come with the phone +61 7 3040 2310.
Means two of them are duplicate of one - guessing duplicates of 2#.
 
My advice: 
the page owner of 2# should contact business support and request merging the two duplicates with the listing he is managing in his dashboard.
We here in the forum nor you in Australia can remove the two duplicates
At lease not the unverified one - but business support should be able to do as I said. 
 
The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Duplicate business listing in google maps

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Edit the listings via your Business listing dashboard ....if you have anyother question let me know .

Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
November 2016

Duplicate business listing in google maps

Top Contributor
# 3
Top Contributor

@West End Natural Therapies C

 

I wouldn't yet follow the advice @Alamu A gave you as the matter is bit more complicate and there are duplicates not even managed in your dashboard.

Means the advise of @Alamu A isn't applicable.

 

To the facts:

 

I figured out three listing related to the term "West End Natural Therapies" and for the address 

11A Sussex Street
West End
QLD4101 

 

There are two verified listings:

1# "Zen Bliss Therapy @ West End Natural Therapies " and its URL is 

http://maps.google.com.au/?cid=9068498170738560112

2# "West End Natural Therapies Centre" and its URL is 

http://maps.google.com.au/?cid=4069420785315611808

(guessing but bit sure you are managing 2# in your dashboard)

 

last but not least KI figured out a third listing and its an unverified listing:

3# 

"West End Natural Therapies Centre" and its URL is 

http://maps.google.com.au/?cid=13110104523541806289

 

I'm pretty sure there are no more or other listings at the address 

11A Sussex Street
West End
QLD4101 
and having the phone number +61 7 3040 2310
But all above three are at this address and come with the phone +61 7 3040 2310.
Means two of them are duplicate of one - guessing duplicates of 2#.
 
My advice: 
the page owner of 2# should contact business support and request merging the two duplicates with the listing he is managing in his dashboard.
We here in the forum nor you in Australia can remove the two duplicates
At lease not the unverified one - but business support should be able to do as I said. 
 
The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile