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Duplicate Listing Won't Go Away

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

ACS Document Imaging

Address: 201 Center Park Dr #1120, Knoxville, TN 37922
Phone:(865) 675-3020

https://www.google.com/maps/place/ACS+Document+Imaging/@35.9042875,-84.1235365,17z/data=!4m8!1m2!2m1...

 

Above is the correct listing. Below is the duplicate:

 

https://www.google.com/maps/place/ACS+Digital+Imaging+and+Printing/@35.9042875,-84.1235365,17z/data=...

 

Please delete the duplicate. I have requested in mapmaker with no success so far.

1 Expert replyverified_user

Re: Duplicate Listing Won't Go Away

Top Contributor
# 2
Top Contributor

Hi @Derek S, the edit in Map Maker requires Google moderation. This is due to the fact that the listing you are reporting as a duplicate is an owner verified listing. Do you know the account that has it verified? 

 

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: Duplicate Listing Won't Go Away

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
No one at the business seems to know who verified it. Everyone has checked their google accounts for access and no luck. We are thinking it is probably a former employee over the years.

Re: Duplicate Listing Won't Go Away

Top Contributor
# 4
Top Contributor
Try contacting GMB support on Facebook or Twitter. Circle back and let us know how it goes.

http://www.facebook.com/googlemybusiness
http://twitter.com/googlemybiz
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky