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Duplicate Business Address Marked as Permanently Closed - How Do I Delete It?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone, Thanks in advance for your help.

 

My client's business, Bespoke Surfaces, Penshurst has multiple business listings. One is correctly in Penshurst and has correct information on opening times etc. There is also an old address listed on St. Johns Road which they don't use any more and is marked as permanently closed.

 

The issue is that some customers are Googling the business and finding it permanently closed. How do I go about getting the permanently closed address deleted? 

1 Expert replyverified_user

Re: Duplicate Business Address Marked as Permanently Closed - How Do I Delete It?

Community Manager
# 2
Community Manager

Hi @A George M,

 

Thanks for writing. Can you send me through the URL for the listing where the closed one should direct? We aren't able to remove locations but can mark the closed listing as moved, which redirects it to the current location. 

 

Thanks,
Liz

GMB Community Manager