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Dropped off maps after being in top spot for 6 years

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I have been in the number 1 or 2 position for the past 6 years on Google Maps when you searched Fort Collins Realtor or Fort Collins Real Estate. I now seem to be nowhere? Can you see if something has happened to my account? I do not know why I have dropped off nothing has changed except someone gave me a 1 star review with zero text and I have no way of combating it. Let me know how to make myself visible on the map again. Thank you Allison Klein

Fort Collins Real Estate - Allison Klein - Fort Collins Realtors

375 E Horsetooth

Fort Collins CO 80525