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Does Google differentiate between phone extensions?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm running a University's local SEO. I want to have the Department of Music listed separately from the University's main listing (acceptable according to Google guidelines: https://support.google.com/business/answer/3038177?hl=en). But they request that you include separate phone numbers. The only thing that differentiates the department from the main University phone number is an extension.

 

If I list the phone number with an extension, will Google treat those two numbers as separate (and thus acceptable)?

1 Expert replyverified_user

Re: Does Google differentiate between phone extensions?

Top Contributor
# 2
Top Contributor

Hi @Gabe G

 

I don't believe or have seen a business page using an extension. There is also no ability to add an extension in the tel section when creating a business page.

 

You can certainly try.

 

Any other TC's know the definitive answer on this ?



Tim Capper, Google My Business Top Contributor
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