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Disabling Business reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I searched through the knowledge base here to see how to disable business reviews and many posts say thats not possible.

 

However, in looking into other comparable companies that seems to be false.  (I cant even leave reviews with these guys)

 

Take:

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=eharmony

Or 

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=whole+foods

Or

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=honest+company

Or

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=hello+fresh

 

How can I do the same for my business?

1 Expert replyverified_user

Re: Disabling Business reviews

Top Contributor
# 2
Top Contributor

There's actually a pretty big difference between how Google handles the knowledge panel for big national brands vs small businesses, and it's kind of a double edged sword. On the plus side, it's very easy for you as a small business owner to get the knowledge panel showing for your business name, even for people searching across the country. The downside though, it's got different features than the national brand knowledge panel would, and you don't have much control over what shows. After all, Google's out to help the searchers in the best way it knows how, not so much the small business owners. If you had a national brand though and you wanted to start showing, you'd need to get to the point where you had your own wikipedia page even, and even that might not trigger it. 

 

So... sorry, but you really are out of luck. Your best bet is to build reviews with an easy to use link and just generally meet it as head on as you can, no other way around it. 

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Re: Disabling Business reviews

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

While I didnt divulge where I work, I work at a company that is of similar scale and bigger to some of the companies listed. (Ecom, 100M+, national footprint).  Great point about a wikipedia page, didnt think of that.  Will check out what our's has.

Is this something we would handle with one of our google reps?

Marked as Best Answer.
Solution
Accepted by topic author Evan P
April 2016

Re: Disabling Business reviews

[ Edited ]
Top Contributor
# 4
Top Contributor

You're flat out not going to get any traction with anyone from Google about getting help with getting your company a brand knowledge panel showing up. It's something that (to my knowledge at least) is determined almost entirely algorithmically, and is fairly challenging to influence. I haven't personally worked on a project to do with this though, and the last time I've spent time talking with people who have was probably a whole year ago, so things have changed I'm sure. 

An article I remember reading that I liked at the time is here. It's almost certainly out of date at this point from a how-to, but it should give you a sense of what's going to be involved. If this is truly a priority and there's a budget for it, I'd look for a person to help make it happen with a track record of doing it before. If your company and presence is as big as you say, it might very well be worth investing in, but at this point you know about as much as I do about it. Either way, this forum is about the local business side of things, so you'll probably need to head elsewhere to get more info. 

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